Terms of service

TERMS AND CONDITIONS

These Terms and Conditions govern your use of zogav.ca and any purchases made through our website.

By using our website, you agree to these terms.

Products

We strive to display our products as accurately as possible. However, we cannot guarantee that product images and descriptions will always be perfectly accurate.

Pricing

All prices listed on the website are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

Orders

By placing an order on our website, you agree to provide accurate and complete information.

We reserve the right to cancel or refuse any order if we suspect fraudulent activity or payment issues.

Intellectual Property

All content on this website including text, graphics, logos, images, and design is the property of ZOGAV and may not be reproduced without permission.

Limitation of Liability

ZOGAV shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

SHIPPING POLICY

We currently ship within Canada, with plans to expand internationally.

Order Processing

Orders are typically processed within 1–3 business days.

Delivery Times

Estimated delivery times:

Canada: 5–12 business days

Delivery times may vary depending on the shipping carrier and seasonal demand.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information. ZOGAV cannot be held responsible for lost packages due to incorrect addresses.

Delays

Shipping delays may occur due to factors beyond our control, including weather conditions or carrier delays.

Recommended Next Step (Important for Your Store)

Since you plan to run Meta Ads and TikTok Ads, I strongly recommend adding two more legal pages to avoid account restrictions:

1️⃣ Cookie Policy
2️⃣ Legal Notice / Disclaimer

If you want, I can also create:

  • A high-converting About Us page for ZOGAV

  • A Trust & Guarantee section that increases conversions

  • A professional brand story for the wellness positioning

Just tell me and I’ll prepare them for you.