Refund Policy
REFUND POLICY
At ZOGAV, we aim to ensure customer satisfaction.
Returns
You have 30 days after receiving your item to request a return.
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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Proof of purchase must be provided
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method.
Return Contact
For return requests, please contact: