Privacy Policy


PRIVACY POLICY

Last updated: [Insert Date]

This Privacy Policy describes how ZOGAV ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from zogav.ca.

1. Business Information

Business Name: ZOGAV
Business Structure: Sole Proprietorship
Industry: Wellness
Location: Montreal, Quebec, Canada
Email: Contact@zogav.ca

2. Personal Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • Your IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time spent on pages

  • Referral sources

When you make a purchase or attempt to make a purchase, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by our payment providers)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send promotional emails and offers

  • Analyze website traffic and marketing performance

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance your browsing experience.

We use tools such as:

  • Meta Pixel (Facebook Ads)

  • Google Analytics

  • TikTok Pixel

These technologies help us understand how visitors use our website and allow us to deliver relevant advertising.

You can disable cookies in your browser settings at any time.

5. Shopify Platform

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify's data storage systems and databases, which are protected by secure servers.

6. Payment Information

Payments on our website are processed through secure payment gateways that comply with PCI-DSS security standards.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • PayPal

  • Shop Pay

  • Apple Pay

  • Other payment options available at checkout

7. Email Marketing

With your permission, we may send you marketing emails about our products, promotions, and updates.

You may unsubscribe from these emails at any time by clicking the unsubscribe link in our emails.

8. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or alteration.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of your information

  • Request deletion of your personal data

To exercise these rights, please contact us at:

Contact@zogav.ca

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.